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Integrations & API
Connecting Delivery Platforms to Core POS
Delivery aggregators solve a demand problem and quietly create an operations one: an order placed on a third-party app that isn't synced to your POS is invisible to your stock counts until someone notices the shelf is emptier than the system thinks it should be.
What a proper integration should do
- Push every accepted delivery-platform order into Core POS automatically, as a sale against the same catalogue and stock levels used in-store.
- Deduct ingredient-level stock for delivery orders exactly the same way an in-store sale does — a delivery burger uses the same beef as a dine-in one.
- Reconcile delivery-platform payouts against the orders Core POS recorded, so a missing payout is caught quickly rather than discovered at month-end.
Before you connect a new platform
Confirm whether the platform pushes orders in real time or on a delay — a delay changes how you handle kitchen prioritisation and stock-out alerts during a rush.
Check how the platform's menu maps to your Core POS catalogue. A mismatched item name or missing modifier is the most common cause of a delivery order arriving wrong.
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