Privacy Policy

Astroune Group Ltd ("Astroune", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information in relation to our website, products, and services.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, fill in a contact form, or subscribe to our newsletter. This may include your name, email address, company name, phone number, and payment information.

We also collect information automatically when you use our services, including IP address, browser type, device information, pages visited, and how you interact with our products.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process transactions; send communications including promotional emails (where you have opted in); respond to comments and questions; and comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential.

We may disclose your information where required by law, or to protect the rights, property, or safety of Astroune, our clients, or others.

4. Data Retention

We retain personal data for as long as necessary to provide our services and fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. Account data is retained for the duration of the subscription and for 90 days after cancellation, after which it is permanently deleted.

5. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256).

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your data; the right to data portability; and the right to object to or restrict processing. To exercise these rights, contact us at privacy@astroune.com.

7. Cookies

We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please see our Cookie Policy for more details.

8. International Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction where data protection laws may differ. By using our services, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website. Your continued use of our services after changes constitute your acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy, please contact us at privacy@astroune.com or write to Astroune Group Ltd, Nairobi, Kenya.